Citizens Bank and Trust Company announced today that Debra Sheffield has joined the bank’s team as its Senior Operations Officer. Debra has been a local community banker for the past 27 years, serving in leadership roles for the majority of that time. “We are excited to have Debra on our team,” said Butch Kirkley, President of Citizens Bank. “Her experience, excellent reputation in the community, leadership and highly diverse banking knowledge are valuable assets, each of which...

Do You Have Our Mobile Banking App?

With all the travel that the spring and summer months bring, be sure to have all of your deposit needs right at your fingertips! Call (478)374-4754 or stop in one of 4 locations to get set up today.

Affected by the Government Shutdown? We can help. CLICK HERE to see how.

Government Shutdown Assistance- January 22, 2019 At Citizens Bank, we understand that the federal government shutdown is creating financial hardships for our customers and friends. Therefore, we’ve created an assistance program for government employees and contractors. To our customers who currently have loans with us, and who have not been paid due to the shutdown, please contact your lender to arrange a free extension of your monthly payment. To qualified federal employees or...

Fraud Alert!

We were just made aware of some of our customers receiving phone calls from someone claiming to be from Citizens Bank. We do NOT have a Citizens Bank and Trust Fraud Department. Do NOT give out any personal or debit/credit card information. We have all of this information on file and will never ask you for your full Social Security number over the phone. If you receive this phone call, please hang up call us at (478) 374-4754 or come in and see us.

We Are Expanding to Richmond Hill!

Additional Media Information: Taylor Windley 478.220.6133 | Paige Glazer | 912.756.7801 | Citizens Bank and Trust to Open Branch in Richmond Hill Eastman, Georgia, Citizens Bank and Trust announced today that the bank has filed an application for regulatory approval to open a banking office in Richmond Hill, Georgia. The bank is raising additional capital from local investors in central and coastal Georgia to support...

Beneficial Ownership of Business Customers

Dear Customer: On May 11, 2018, the federal government is implementing new regulations in its fight against money laundering and terrorist financing that require financial institutions to gather beneficial ownership information on business customers. In other words, banks must identify the natural persons behind a legal entity. What do the new rules mean for you? EACH time an account is opened or new services added for a business, we will be required to ask you for identifying...

Staying Safe from Tax Scams

Citizens Bank and Cochran Bank believe it’s important for you to stay informed and educated about possible scam and fraud techniques being used by criminals. The link below will lead you to an article to give you some insight into tax scams during this tax season. Staying Safe from Tax Scams

Pretext Calling

**Pretext Calling Alert: Citizens Bank and Cochran Bank do not make a practice of soliciting information from its customers via random phone calls without a legitimate business need. If you receive a call from someone claiming to be from Citizens Bank or Cochran Bank and you are suspicious of their motives, please hang up and call the bank directly at 478-374-4754 or 478-934-4400.**

Concerned about the Equifax breach? See our FAQ to learn more about the breach and how to protect yourself.

Frequently Asked Questions I’ve been hearing about the Equifax breach in the news. What happened? Equifax, one of the three major credit bureaus, experienced a massive data breach. The hackers accessed people’s names, Social Security numbers, birth dates, addresses and, in some instances, driver’s license numbers. They also stole credit card numbers for about 209,000 people and dispute documents with personal identifying information for about 182,000 people. Was my information...