As part of our ongoing commitment to ensuring the security of your accounts, we want to remind you of certain practices we will never engage in to protect you from potential bank fraud.
We will never:
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Request personal account information through social media platforms: We will never ask for sensitive information on social media. Please refrain from sharing personal details in such channels.
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Ask you to verify Zelle transactions: We will not request verification of Zelle transactions. If in doubt, contact us directly by phone at (478) 374-4754 or stop by your local office.
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Ask you to provide sensitive information on a pop-up window: Avoid entering sensitive information in pop-up windows. Our official communications will not prompt you to do so.
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Ask you to approve transactions you did not perform: We will never request approval for transactions you did not initiate. If in doubt, contact us immediately.
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Tell you not to speak to a bank employee about your account or transactions: You are always encouraged to speak with our bank employees regarding your account or transactions. Do not follow instructions advising otherwise.
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Ask you to transfer money to an external account: We will never request fund transfers to external accounts. If you receive such a request, report it to us immediately.
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Ask for sensitive information or passwords via email or text: Official communication will never solicit sensitive information through email or text. Be cautious of any such requests and report them to us promptly.
Your security is our top priority. If you ever encounter suspicious activity or have concerns, please call us at (478) 374-4754, email us at info@greatoaks.bank, or stop by your local office immediately. Stay vigilant, and together, we can keep your accounts safe.